Negotiation Skills · glossary
A £100 credit off Polgarrow’s bill for each working day a van is late back with no replacement. For July to September 2029, Kestrow gave 3 and Polgarrow claimed 6 more. More than 10 in 3 months would let Polgarrow leave. 2027 Agreement, clause 1.1, “Service Credit” · Chapter 3 · see Full and final settlement
Explained in Chapter 3, BATNA and Walk-Away Point: What a Lawyer May Not Say, of Negotiation Skills.
The main page for this term is Service credit, in White Label SaaS.
Kestrow’s position is weak for a second reason: its service has slipped. A service credit is £100 off Polgarrow’s bill for each working day a van is late with no replacement. For July to September, Kestrow gave 3 credits, and Polgarrow says 6 more were due.Read Chapter 3, BATNA and Walk-Away Point: What a Lawyer May Not Say →
Chapter 1 and this glossary are open to everyone; the whole edition is free to read with a free account until 31 January, and it stays open to an account opened by then.Chapter 1 of Negotiation Skills and this glossary are free to read; the rest of the edition is in the Library, at €12 a month or €79 for a Year Pass.
means a credit of £100 against the Charges, given under clause 5.3.Read the definition in the document →
Related terms
Where this term lives
This term is part of one fictional contract renewal, from the first letter to heads of terms, with every document attached and a test after every chapter. Open Negotiation Skills → · All terms A–Z →