Consumer Terms · glossary

Soft opt-in

The exception that lets a business email its own customers about its own similar products without a yes. They must be able to refuse when the address is collected and in every email. A free-trial sign-up counts, but a bought list never does. Screens and Messages, S1.2 · Chapter 9 · see Consent, Right to object

Explained in Chapter 9, Marketing Emails: Consent and the Soft Opt-In, of Consumer Terms.

How it comes up, in Chapter 9
The exception is the soft opt-in. It lets a business email its own customers without a yes, as long as they can easily say no.
Read Chapter 9, Marketing Emails: Consent and the Soft Opt-In →

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