Consumer Terms · glossary

Reminder

An email that warns the customer a payment is coming and says how to stop it. Seedlark sends one 3 days before the free trial ends, then one every six months. Each gives the price, the date of the payment and how to end. Terms, clause 3.3 · Chapter 5 · see Free trial

Explained in Chapter 5, DMCC Act Subscriptions: Trials, Reminders and Exit, of Consumer Terms.

How it comes up, in Chapter 5
A reminder is an email that warns the customer a payment is coming and says how to stop it. A customer who forgets a free trial pays for something they may not want. The reminder gives them a last chance to leave first.
Read Chapter 5, DMCC Act Subscriptions: Trials, Reminders and Exit →

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