Consumer Terms · glossary
Money back for the part of the price a fault took away. The customer gets it if repair or replacement is impossible, too slow or too much trouble. It may be the whole price, paid within 14 days of agreeing it. Terms, clause 8.1 · Chapter 4 · see Repair or replacement
Explained in Chapter 4, Digital Content Rights: Faults, Repairs and Refunds, of Consumer Terms.
A price reduction is money back for the part of the price the fault took away. If a plan is useless and cannot be fixed, the reduction may be the whole £10. Seedlark must pay it within 14 days of agreeing that it is due.Read Chapter 4, Digital Content Rights: Faults, Repairs and Refunds →
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