White Label SaaS · glossary

Channel conflict

A maker's own sales competing with a partner that sells its product. Larchpay keeps selling its own app to anyone (clause 2.3), so a café could buy the same software from either company. Clause 11 is the compromise. Agreement 2.3 · Chapter 2 · see Non-solicitation, Exclusivity

Explained in Chapter 2, The Grant: Rebrand and Resell, of White Label SaaS.

How it comes up, in Chapter 2
“To anyone” includes the small employers Tressick serves. A café could buy Larchpay's own app direct, or Tressick Payroll from Tressick, without knowing they are the same software. This is channel conflict: a maker's own sales competing with a partner that sells its product.
Read Chapter 2, The Grant: Rebrand and Resell →

Chapter 1 and this glossary are open to everyone; the whole edition is free to read with a free account until 31 January, and it stays open to an account opened by then.

Related terms

Where this term lives

This term is part of one complete fictional deal, with every document attached and a test after every chapter. Open White Label SaaS → · All terms A–Z →