Consumer Terms · glossary

Fake review

A review that claims to come from a real customer’s use when it does not. The law bans writing or posting one, or paying someone else to. A review agency that offered Seedlark 200 five-star reviews for £400 broke the law just by making the offer. Reviews Policy, paragraph 4.1 · Chapter 10 · see Incentivised review

Explained in Chapter 10, Fake Reviews, Price Rises and Fines, of Consumer Terms.

How it comes up, in Chapter 10
A fake review claims to come from a real customer’s use when it does not. An incentivised review is one the writer was paid or rewarded for.
Read Chapter 10, Fake Reviews, Price Rises and Fines →

Chapter 1 and this glossary are open to everyone; the whole edition is free to read with a free account until 31 January, and it stays open to an account opened by then.

Related terms

Where this term lives

This term is part of one fictional gardening app's launch, with every document attached and a test after every chapter. Open Consumer Terms → · All terms A–Z →