European Brokerage · glossary

Durable medium

A form the client can store and read again, and that nobody can change. The law lets a client agreement be on paper or on a durable medium. Thalvia emails each client the Client Agreement as a PDF file, because a page in the app alone could be changed. Clause 1.3 · Chapter 1 · see Client Agreement

Explained in Chapter 1, What an Online Broker Does, and Why Its Client Agreement Matters, of European Brokerage.

How it comes up, in Chapter 1
Its Article 58 requires a written agreement with each client. The agreement sets out each side’s essential rights and duties. It may be on paper or on another durable medium: a form the client can store and read again, and that nobody can change. Thalvia never meets its clients, so the agreement is made in the app…
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