Consumer Terms · glossary

Grey list

The list of terms that may be unfair, in Schedule 2 of the Consumer Rights Act. A term on it is not unfair by itself, but it needs a good answer. Hester’s draft let Seedlark change its terms and prices just by posting them online, which the list warns against. Chapter 3 · see Unfair term

Explained in Chapter 3, Unfair Terms: the Consumer Rights Act Fairness Test, of Consumer Terms.

How it comes up, in Chapter 3
Schedule 2 of the Act gives a list of terms that may be unfair. Lawyers call it the grey list. A term on the list is not unfair for that reason alone. But it is a warning, and the business needs a good answer for it.
Read Chapter 3, Unfair Terms: the Consumer Rights Act Fairness Test →

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This term is part of one fictional gardening app's launch, with every document attached and a test after every chapter. Open Consumer Terms → · All terms A–Z →