Data Protection · glossary

Stop the clock

To pause the month for answering a subject access request while the controller waits to hear which data the person wants. Corrandale asked the care worker which period she meant. The 7 days of waiting moved its deadline from 5 August to 12 August. Chapter 8 · see Subject access request

Explained in Chapter 8, Subject Access Requests: Deadlines and Searches, of Data Protection.

How it comes up, in Chapter 8
A controller that holds a lot about someone may ask which data the request covers. The days spent waiting for the answer do not count. Asking in this way is said to stop the clock.
Read Chapter 8, Subject Access Requests: Deadlines and Searches →

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Where this term lives

This term is part of one fictional software supplier's year, with every document attached and a test after every chapter. Open Data Protection → · All terms A–Z →